Due to a technical issue with the database logging system that helps run the LearnUCS virtual learning environment the technical team requires a 60 minute downtime window to allow a fix and a restart of the system.
The issue is currently affecting the speed of our nightly datafeeds meaning they are not completing in the time they should.
We are currently experiencing slow processing of our VLE datafeed files. This means the overnight updates from the SITS system are taking longer than normal to complete.
The slowest file to process currently is the 'students' file, meaning newly enrolled students will not be able to access LearnUCS until the file has completed, currently this is completing around 10:30am.
We are in discussion with the Blackboard support team to investigate and diagnose the issue.