Saturday 30 January 2016

LearnUCS System Fix Complete

The required downtime completed on time and is now live. 

System checks and testing have taken place and is is working as expected. 

Thank you. 

Digital Learning Team - Learning Services

Thursday 28 January 2016

LearnUCS System Downtime - Saturday 30th January 2016

Due to a technical issue with the database logging system that helps run the LearnUCS virtual learning environment the technical team requires a 60 minute downtime window to allow a fix and a restart of the system.

The issue is currently affecting the speed of our nightly datafeeds meaning they are not completing in the time they should.

The 60 minute downtime window is:

Downtime Date: Saturday 30th January 2016
Downtime Start Time: 3:00am GMT
Downtime Finish Time: 4:00am GMT

The LearnUCS system will not be available during the times mentioned above.  The fix and system restart are expected to be completed before the end of the 60 minute window.

We will update this blog once the system is backup and running.

Sorry for any inconvenience caused by this system interruption.

Digital Learning Team - Learning Services.

Tuesday 19 January 2016

LearnUCS: Datafeed Processing Issues

We are currently experiencing slow processing of our VLE datafeed files.  This means the overnight updates from the SITS system are taking longer than normal to complete.

The slowest file to process currently is the 'students' file, meaning newly enrolled students will not be able to access LearnUCS until the file has completed, currently this is completing around 10:30am.

We are in discussion with the Blackboard support team to investigate and diagnose the issue.

We will update here once we know more.

Sorry for any inconvenience caused.

Digital Learning Team.